No consumer should be expected to know the information in this chart. You should be allowed to request services without any hassle.
If a computer business charges for diagnostics, take it elsewhere.
It's our job as technicians to figure out what's wrong and provide as much information as possible so you can make an informed decision.
My diagnostics generate detailed information about the health of your computers operating system and its hardware.
I scan the operating system for any corrupt files or malware, and then test every one of its main components, from power supply to memory and graphics.
Modern computers often use a storage medium called an SSD (Solid State Drive) instead of the classic Hard Disk Drive or HDD. This memory can begin to fail without showing signs, making the importance of thorough testing that much higher.